Privacy Policy

1. Introduction

ZeroCopy Systems ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at zerocopy.systems and related services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, and phone number when you fill out contact forms or subscribe to our newsletter
• Form Submissions: Information from waitlist signups, demo requests, or other inquiry forms
• Communications: Messages and inquiries sent directly to us via email or support channels

2.2 Information Collected Automatically

When you visit our Service, we automatically collect certain information about your interaction with the website:

• Analytics Data: Pages visited, time spent, navigation patterns, and browser/device information (via PostHog)
• Cookies: Session identifiers and user preferences stored in your browser
• Technical Information: IP address, browser type, operating system, and referrer URL
• Cookie Consent: Your cookie consent choices stored locally to respect your preferences

2.3 Third-Party Data Collection

Our Service uses third-party services that may collect information:

• PostHog Analytics: Collects usage analytics only after you accept cookies. See their privacy policy
• Supabase: Backend database and authentication services
• Resend: Email service for transactional and marketing communications
• Cloudflare: Content delivery and DDoS protection
• Google Calendar: Scheduling integration for demo requests

3. How We Use Your Information

We use collected information for:

• Service Delivery: Responding to inquiries, processing requests, and providing customer support
• Communication: Sending newsletters, updates, or marketing materials (with your consent)
• Analytics: Understanding user behavior, improving the Service, and optimizing performance
• Security: Protecting against fraud, abuse, and unauthorized access
• Legal Compliance: Complying with applicable laws and regulations
• Product Development: Creating new features and enhancing existing functionality

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: Trusted vendors who assist us in operating the Service (Supabase, Resend, PostHog, Cloudflare)
• Legal Requirements: When required by law, court order, or governmental request
• Business Transfers: In the event of merger, acquisition, or bankruptcy
• With Your Consent: When you explicitly authorize sharing with specific parties

5. Cookie Consent and Policy

We use cookies and similar tracking technologies to enhance your experience. Our cookie consent banner allows you to control what types of tracking you accept:

• Accept: Enable analytics tracking and cookies. PostHog will initialize and collect usage data
• Decline: Disable optional analytics. We still use essential cookies for site functionality

You can change your cookie preferences at any time by clearing your browser's local storage or contacting us at [email protected].

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Analytics data is typically retained for 1 year. Contact information is retained until you request deletion.

7. Data Security

We implement industry-standard security measures including encryption, secure socket layer (SSL) technology, and access controls to protect your information. However, no online system is completely secure. We cannot guarantee absolute security and ask that you safeguard your passwords and sensitive information.

8. Your Rights Under GDPR (EEA Residents)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request corrections to inaccurate information
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data, subject to legal exceptions
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to certain processing activities, including marketing
• Right to Withdraw Consent: You can withdraw consent for specific processing at any time

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days or as required by law.

9. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

• Right to Know: You can request what personal information we collect and how it is used
• Right to Delete: You can request deletion of personal information we have collected
• Right to Opt-Out: You can opt out of the sale of personal information (note: we do not sell your data)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, contact us at [email protected]. You may also designate an authorized agent to make requests on your behalf.

10. Third-Party Links

Our Service may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

11. International Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws than your home country. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may provide a different level of data protection.

12. Children's Privacy

Our Service is not intended for individuals under 13 years of age (or the applicable age of digital consent in their jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete such information promptly and terminate their access to the Service.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service following such changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will make every effort to respond to your inquiry within 10 business days.

15. Acknowledgment

By using our Service, you acknowledge that you have read this Privacy Policy and agree to its terms. If you do not agree with our privacy practices, please do not use the Service.